Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

FAQ's

What is the quality of the fabric used in your clothing?

Our pieces are made using carefully chosen materials designed for comfort, wearability and durability in real life. Fabric details are shared so you can decide what feels right for you.

How can I determine my size?

Our size guides are signposted within each product however If you’re between sizes or unsure, choose the option that feels most comfortable for how you like to wear your clothes.

What is your return policy?

If something doesn’t feel right, unworn and unwashed items can be returned within 30 days of receiving your order. Full details can be found on our Shipping & Returns page.

How can I contact customer service?

If you need to get in touch, you can reach us via the Contact page. We aim to reply within 1–2 working days.

Why has the brand name changed?

Complicated Co. reflects the natural evolution of the brand.

Gambol began as a way to explore movement, momentum, and real life through clothing. As the brand grew, so did the ideas behind it. Complicated Co. brings those ideas together under a wider, edits-led approach — designing clothing around how life feels, not just what we wear.

Gambol now lives on as the Movement edit within Complicated Co.

Is Gambol still part of the brand?

Yes.

Gambol is an important chapter within Complicated Co. You’ll still see Gambol referenced, particularly within the Movement edit, where its original focus on grounding and momentum continues.

Will my existing Gambol order or account be affected?

No.

Any previous orders, customer accounts, or communications remain valid. If you’ve shopped with Gambol before, everything still works exactly as expected.

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