Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

FAQ's

How long does delivery take?

UK standard delivery takes 3–5 working days. All UK orders include free delivery

Are your tees true to size?

Our tees are designed with a regular fit. We recommend sizing down if you prefer a closer fit. Full measurements are on each product page

Do you ship outside the UK?

We currently ship within the UK. International shipping is something we're working on — join our mailing list to be the first to know.

How can I determine my size?

Our size guides are signposted within each product however If you’re between sizes or unsure, choose the option that feels most comfortable for how you like to wear your clothes.

What is the quality of the fabric used in your clothing?

Our tees are made from 100% organic cotton, certified to GOTS (Global Organic Textile Standard) and OEKO-TEX® Standard 100 where applicable. They are printed in the UK on pre-washed fabric for softness straight out of the bag. Fabric details for each product are listed on the individual product pages.

What does organic cotton mean?

Organic cotton is grown without synthetic pesticides or fertilisers and certified under the Global Organic Textile Standard (GOTS). It's better for the environment, better for the farmers who grow it, and softer against your skin.

Are your tees vegan?

Yes — selected Complicated Co. pieces carry EVE VEGAN® certification, confirming no animal-derived ingredients or animal testing. Look for the certification label on individual product pages.

What is your return policy?

If something doesn’t feel right, unworn and unwashed items can be returned within 30 days of receiving your order. Full details can be found on our Shipping & Returns page.

How can I contact customer service?

If you need to get in touch, you can reach us via the Contact page. We aim to reply within 1–2 working days.

Is Gambol still part of the brand?

Yes.

Gambol is an important chapter within Complicated Co. You’ll still see Gambol referenced, particularly within the Movement edit, where its original focus on grounding and momentum continues.

Why has the brand name changed?

Complicated Co. reflects the natural evolution of the brand.

Gambol began as a way to explore movement, momentum, and real life through clothing. As the brand grew, so did the ideas behind it. Complicated Co. brings those ideas together under a wider, edits-led approach — designing clothing around how life feels, not just what we wear.

Gambol now lives on as the Movement edit within Complicated Co.

Will my existing Gambol order or account be affected?

No.

Any previous orders, customer accounts, or communications remain valid. If you’ve shopped with Gambol before, everything still works exactly as expected.